*Survey of existing Bike Team customers- February 2009

Bike Team is a leading force in the specialist motorcycle market and one of the most highly regarded UK motorcycle insurance brands. In addition to offering great value insurance products the relationship we have with our customers is the defining feature of our business.

 

The brand has regularly been voted top in the prestigious Rider Power survey of motorcyclists. This year in addition to again scoring highly for price and Customer Service the brand achieved first placing in the ‘Overall Favourite UK Insurer’ category.

 

Talk to Bike Team- our open letter to the UK biking public

 

Dear Motorcyclist,

We believe that when you look for someone you can trust with your bike insurance, it all comes down to this: who can you talk to? And who will actually listen?

As a business, Bike Team is built on the idea of listening to people first. Then talking.

We recognised early on that what you, the customer want most is someone you can relate to; a straight-talking voice who can guide you, offer high standards of Customer Service and, at the heart of it all, a fair price.

Today at Bike Team, we're carrying that vision forward to every one of our customers. From the individual who commutes on their bike every day to the person who only has the chance to get away for a ride-out at the weekend. We're ready to talk to you about your needs and the most practical ways to meet them.

Since this company was started we’ve made it our business to be the best that we can and the reputation we have has been earned one customer at a time. The facts don’t lie, we have an approval rating of 97% amongst our existing customers.

 

To acknowledge our different focus towards handling our valuable customers we invite you to "Talk to Bike Team".

 

"Talk to Bike Team" is our promise to you that when you pick up the phone or go online you're dealing with people who do business the right. People who carry the standard of ethics on which this company was built. Trust. Integrity. Professionalism.

So start talking. We're listening. 

 

 

 

Bike Team